Automatic Call Distributor Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Computer Weekly - 8 December 2020: Where next for Windows?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Dec 2020

TechTarget ComputerWeekly.com

Infographic: Gartner 2020 IT spending forecast
sponsored by TechTarget ComputerWeekly.com
EGUIDE: With the waning of global uncertainties, businesses are redoubling investments in IT as they anticipate revenue growth, but their spending patterns are continually shifting. This infographic shows Gartner 2020 IT spending forecast.
Posted: 08 Feb 2021 | Published: 21 Jan 2020

TechTarget ComputerWeekly.com

Computer Weekly – 23 May 2023: How to secure your software supply chain
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our latest buyer's guide looks at secure coding and examines the challenges of securing your software supply chain. Cyber law enforcement leaders are calling on firms to end the secrecy around ransomware attacks. And we find out how facial recognition technology is being adopted by retailers. Read the issue now.
Posted: 19 May 2023 | Published: 23 May 2023

TechTarget ComputerWeekly.com

2021 UKI Salary Survey Analysis Video
sponsored by TechTarget ComputerWeekly.com
EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
Posted: 30 Mar 2021 | Published: 30 Mar 2021

TechTarget ComputerWeekly.com

The Automation Architect’s Handbook: Leading End-To-End Automation Journeys
sponsored by Red Hat
EBOOK: In this automation architect’s guiding e-book, discover a walkthrough map of the steps required to lead your organization beyond task-centric automation toward an enterprise-wide strategy.
Posted: 19 Apr 2024 | Published: 19 Apr 2024

Red Hat

How To Achieve A 3X ROI With Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 08 Feb 2021 | Published: 02 Dec 2020

Slack

CW Nordics - November 2019: Robots help social workers in Sweden
sponsored by TechTarget ComputerWeekly.com
EZINE: Software robots are being used by more than 20 local authorities in Sweden to carry out repetitive tasks previously done manually, such as document and data checks, freeing up social workers to make life-changing decisions for the needy.
Posted: 08 Feb 2021 | Published: 14 Nov 2019

TechTarget ComputerWeekly.com

Computer Weekly – 7 February 2023: Making IT security training stick
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our buyer's guide looks at IT security training, and asks whether gamification could be the secret to making it stick. We examine how the metaverse might change the way we work in real life. And we find out how job cuts across the tech sector affect employment opportunities for IT contractors. Read the issue now.
Posted: 03 Feb 2023 | Published: 07 Feb 2023

TechTarget ComputerWeekly.com