Enterprise Services Automation Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 8 January 2019: Technology innovation in music
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we visit the first hackathon at Abbey Road Studios, once home to The Beatles, to find out how tech startups hope to revolutionise music creation. Our latest buyer's guide looks at perimeterless network security. And we look ahead to the key CIO skills and jobs trends for 2019. Read the issue now.
Posted: 08 Feb 2021 | Published: 04 Jan 2019

TechTarget ComputerWeekly.com

Software licensing – battleground or crucible?
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Will software licensing continue to be a battleground for suppliers and users, or can new, mature relationships between the two sides be forged in the digital crucible of contemporary on-demand, pay as you go software?
Posted: 08 Feb 2021 | Published: 17 Aug 2017

TechTarget ComputerWeekly.com

CW@50: March editions of Computer Weekly
sponsored by TechTarget ComputerWeekly.com
EZINE: We search back through the Computer Weekly archives held at The National Museum of Computing to present what was happening in IT over the past five decades.
Posted: 08 Feb 2021 | Published: 15 Mar 2016

TechTarget ComputerWeekly.com

Computer Weekly – 25 February 2020: Using meteorological data to prepare for the worst
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
Posted: 08 Feb 2021 | Published: 25 Feb 2020

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 15 Mar 2021 | Published: 19 Feb 2021

TechTarget ComputerWeekly.com

Computer Weekly – 19 September 2017: Can DevOps deliver on its productivity promises?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, DevOps is cited as a key element of digital transformation – we examine the challenges to delivering on its promise. Many retailers are investing in emerging technologies to gain an edge – but are they too far ahead of the curve? And could a new spirit of collaboration help UK broadband roll-out? Read the issue now.
Posted: 08 Feb 2021 | Published: 15 Sep 2017

TechTarget ComputerWeekly.com

Computer Weekly – 8 November 2016: The march of the robot workers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Nov 2016

TechTarget ComputerWeekly.com

Computer Weekly - 20 December 2022: The Post Office IT scandal - cock-up or cover-up?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the Post Office IT scandal inquiry continues to reveal shocking details – we review the latest evidence. We examine progress of the roll-out of fast broadband across the UK. And as the Online Safety Bill returns to Parliament, we look at the arguments about how to keep the internet safe. Read the issue now.
Posted: 16 Dec 2022 | Published: 20 Dec 2022

TechTarget ComputerWeekly.com

CW EMEA - January 2023: Protecting the privacy of schoolchildren
sponsored by TechTarget ComputerWeekly.com
EZINE: In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.
Posted: 11 Jan 2023 | Published: 12 Jan 2023

TechTarget ComputerWeekly.com